Shipping Policies

Once we receive your order, it will be carefully prepared for shipping via common carrier. The shipping costs have been determined by both weight and distance.

Click here to see the shipping calculator

All shipments will originate from Orlando, Florida (zip code 32714) and will normally arrive at your home or business within 10 to 14 days.

A common freight carrier will deliver your order to your home or office. These trucks are large and heavy and cannot be driven on residential driveways. The driver is responsible for delivering the freight to the tailgate of the freight truck. If you cannot or do not have anyone to assist with unloading, a lift gate truck can be requested for an additional charge to place the freight on the ground behind the freight truck. Once it is offloaded from the freight truck, you are responsible for moving the freight to its final location.

Items not in stock, or requiring special order will take a little longer. Quoted rates are for delivery to a BUSINESS ADDRESS. Residential deliveries will incur an additional $30.00 fee imposed by the carriers. This fee is a result of governmental taxation for use of residential roads by oversized trucks.

All orders are shipped fully insured as occasional damage can occur. You must carefully inspect your equipment at the time of delivery with the driver present, as the carriers will not accept damage or shortage claims without a notation on the delivery receipt that damage or a shortage exists.

In the event that you receive your order with evident damage, immediately inspect it to determine if it is cosmetic or severe enough to affect the system performance. If the damage is only cosmetic in nature, you may accept the delivery and we will provide you with an estimate to repair the damage along with a carrier claim form for reimbursement. In the event that the damage is severe, simply refuse the damaged portion and we will immediately ship a replacement at no charge to you.

Orders shipped outside of the state of Florida are non-taxable. Florida residents please add 7% sales tax.

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