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How Do I Order From AC Direct?

Reviewed by AC Direct Technical Team Updated June 6, 20263 min read
The short answerYou can order directly from the AC Direct website. View the item or system you want, add it to your cart, and complete checkout. You can also call the toll-free order line at 1-866-862-8922, where a representative will help you complete your order.
How Do I Order From AC Direct?AC Direct HVAC guide
Two simple ways to buy: online checkout or the toll-free order line.

Order online

The fastest way to buy is directly on the AC Direct website. Browse to the equipment or complete system you want, open the product page to confirm the details, and add it to your cart. When you are ready, open your cart and move through checkout. You enter your shipping and contact information, choose your payment method, and confirm the order. A confirmation is sent once the order is placed, and you can track its status from your account.

Order by phone

If you prefer to speak with someone or want help choosing the right system, call the toll-free order line at 1-866-862-8922. A representative can answer questions, confirm the equipment, and complete the order for you over the phone. This is a good option when you are unsure which model or complete system fits your needs.

Which option should I use?

If you want toUse this option
Buy a system you already choseOnline checkout
Get help picking the right equipmentPhone order line
Confirm details before buyingEither online or phone

What AC Direct offers

AC Direct sells heating and cooling equipment factory direct, including air conditioners, heat pumps, furnaces, and complete systems. Every order includes free technical support and access to installation guides, so you can plan your project with confidence. The AC Direct Price Promise helps keep your equipment cost low whether you order online or by phone. AC Direct supplies the equipment and does not perform installation or service.

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Common questions

Can I place my order online?
Yes. Add the item or system you want to your cart and complete checkout on the AC Direct website. You will receive a confirmation once the order is placed.
What is the toll-free order line?
You can call 1-866-862-8922 to order by phone. A representative will help you confirm equipment, answer questions, and complete your order.
Do I get support after I order?
Yes. Every order includes free technical support and installation guides to help you plan and complete your project.
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Reviewed by the AC Direct Technical Team

25 years sizing and shipping HVAC systems to homeowners and contractors.

Last updated June 6, 2026  •  Facts verified against current EPA and AHRI standards