Is a Goodman Warranty Valid on Internet Purchases?

The Short Answer

A common myth says Goodman voids its warranty when a system is bought online. That is not the case. Goodman does not monitor where or how a unit is purchased. As with all of our equipment, every Goodman system we sell is fully warranted when it is properly installed. The factory cares about correct installation, not the sales channel.

What Keeps the Warranty Valid

The one requirement is professional installation. Goodman expects a startup and inspection performed by a licensed contractor. This protects you, because an improperly installed system can fail early and may not be covered. Once a qualified contractor sets up the equipment correctly, your coverage stands.

Our Goodman supplier has committed to nationwide fulfillment for the full term of the warranty. That means parts and warranty support follow the equipment wherever it is installed in the country, for as long as the coverage lasts.

Coverage at a Glance

Why Buying Direct Makes Sense

You get the same factory backing as a local dealer purchase, plus the savings of buying direct. AC Direct sells HVAC equipment online and ships it to you. We do not perform installs or service, so you will arrange a licensed contractor to install and start up your Goodman system. Keep your proof of purchase and the contractor's startup records in case you ever file a claim. Many warranties also reward prompt registration, so register your unit soon after installation.